Refund and Returns Policy:
At Qala by Arpit, we prioritize the integrity of the artisanal craftsmanship behind each product. As such, we do not offer refunds on our sourced artisanal items. However, if a product arrives with internal damage, we accept returns within 7 days of delivery. Please contact our customer service team immediately to initiate the return process.
Cancellation Policy:
Orders can be cancelled only before they have been dispatched for shipping. Once an order has been shipped, cancellation requests cannot be accommodated.
Shipping Details:
Standard shipping at Qala by Arpit typically takes 5-7 working days for delivery across India. A fixed charge of INR 100 is applied for shipping on all orders.
Privacy Policy:
At Qala by Arpit, we value your privacy and are committed to protecting your personal information. We collect and use your data solely for order processing, customer service, and improving our services. We do not share your information with third parties for marketing purposes. Your data security is paramount to us, and we implement measures to safeguard it. By using our website, you consent to our Privacy Policy. If you have any questions or concerns, please contact us.
Terms & Conditions
Overview: This website is operated by Qala by Arpit. Throughout the site, the terms “we”, “us”, and “our” refer to Qala by Arpit. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).
Online Store Terms: By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.
General Conditions: We reserve the right to refuse service to anyone for any reason at any time. Your content may be transferred unencrypted and involve transmissions over various networks.
Accuracy, Completeness, and Timeliness of Information: We do not warrant that the information on this site is accurate, complete, or current. Historical information may not be current.
Modifications to the Service and Prices: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service without notice at any time.
Products or Services: Certain products or services may be available exclusively online through the website. We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction.
Accuracy of Billing and Account Information: We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
Optional Tools: We may provide you with access to third-party tools over which we have no control.
Third-Party Links: Certain content, products, and services available via our Service may include materials from third-parties.
User Comments, Feedback, and Other Submissions: If you send certain specific submissions or creative ideas, suggestions, or other materials, you agree that we may use them.
Personal Information: Your submission of personal information through the store is governed by our Privacy Policy.
Errors, Inaccuracies, and Omissions: Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions.
Prohibited Uses: You are prohibited from using the site or its content for any unlawful purpose.
Disclaimer of Warranties; Limitation of Liability: We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
Indemnification: You agree to indemnify, defend, and hold harmless Qala by Arpit and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees.
Severability: In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.
Termination: The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
Entire Agreement: These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us.
Governing Law: These Terms of Service shall be governed by and construed in accordance with the laws of India and jurisdiction of Jaipur, Rajasthan.
Changes to Terms of Service: We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.
Contact Information: Questions about the Terms of Service should be sent to us at arpit@qalabyarpit.com.